Reference

How belangkon69 Handles Your Privacy

We built this for Indonesia — and that means being straight with you about how your data moves through our platform.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention rulesDirect contact for privacy requests
belangkon69 How belangkon69 Handles Your Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data integrity are part of how we operate day to day — not an afterthought. Here is how we handle the four areas that matter most to you: what we store, how long we keep it, how we secure it, and how you can change it.

Account Security

Your account is protected with SSL encryption on every request. Login sessions use OTP verification tied to your registered contact, so access from an unrecognised device triggers an additional check.

Cookie and Session Control

We use session cookies to keep you logged in across pages and local storage to remember your device on return visits. You can clear these at any time through your browser or mobile settings.

Data Retention Policy

Transaction records linked to your DANA, OVO, or GoPay activity are kept for the period required under applicable law. Account data is removed or anonymised after you close your account, subject to any legal hold obligations.

Requesting Changes

You can ask us to correct inaccurate data or request a copy of what we hold on you. Submit your request through live chat or the email in your account settings; we will verify your identity before actioning it.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is being handled, our support team is the right starting point. You can reach us through live chat directly in your account dashboard, by email at the address shown in your account settings, or through our in-app help feature on mobile. We aim to respond to privacy-related requests within a reasonable timeframe, and we'll confirm receipt of your request so you know it's been logged.

Live Chat Open your account dashboard and tap the chat icon. Our support team handles privacy queries through the same channel as account help.
Email Support Send your privacy request to the email address listed in your account settings. Include your registered contact detail so we can verify your identity.
In-App Help On mobile, tap the Help section from your account menu. Privacy requests submitted here are routed directly to our data team for review.

Common Questions About Your Privacy on belangkon69

Real questions from people thinking carefully about where their data goes. If your question is not covered here, reach out through live chat or the email shown in your account settings.

We collect your name, contact details, and the wallet identifier you link — DANA, OVO, or GoPay. Device and session data is also collected automatically to secure your account and detect unusual access.

We share limited data only with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell your data. Any third party we use is bound by contract to use your data only for the stated purpose.

Transaction records are retained for the period required under applicable local law. Once you close your account, your personal data is removed or anonymised unless a legal hold applies.

Yes. Submit a data access request through live chat or the support email in your account settings. We verify your identity first, then share what we hold within a reasonable timeframe.

Contact us through live chat or email with your registered account detail. We will confirm receipt, verify your identity, and action the correction or deletion where permitted under applicable law.

This policy applies to your use of the platform wherever you access it in Indonesia. Availability and data handling obligations depend on local law and apply only in eligible regions where the platform operates.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.